Data protection policy

Who is responsible for processing personal data?
The data controller is ZANOTELLI, SL, with Tax Identification Number (CIF) B43600618 and registered office at Camí de Sant Julià, s/n, Palau-Sator (Postal Code 17256), tel. +34 972 634 918, email address roland@zanotelli.com, www.fontclara.es. Registered in the Mercantile Registry of Tarragona, Volume 1558, Folio 198, Page T-20095

For what purpose and on what legal basis do we process your data?
Contact. We respond to inquiries from people who contact us via email, contact forms on our website, or by phone. We process this data with the consent of the person who contacted us.

Customer services. We register customers and any additional data that may be generated as a result of our business relationship with them. This business relationship involves incorporating this data into our accounting, invoicing, or tax authority records. We process this data in compliance with our contractual obligations and legal requirements.

Management of our suppliers' data. We process the data of suppliers from whom we obtain services or goods. We obtain the data necessary to maintain the business relationship and use it solely for this purpose. We process this data in compliance with contractual obligations and legal requirements.

Product and service information. With customer authorization, their contact information is used to send advertising related to our services or products. We process this data based on the consent of the person receiving the communications.

To whom is the data disclosed?
As a general rule, we only disclose data to public authorities or government agencies, and always in compliance with legal obligations. For billing purposes, we may disclose data to banks. We do not transfer data outside the European Union (international transfers).

How long do we keep your data?
We comply with the legal obligation to limit data retention periods to the maximum extent possible. Therefore, data is only kept for as long as necessary and justified by the purpose for which it was collected. In certain cases, such as data included in accounting records and invoices, tax regulations require us to retain this data until the statute of limitations for related liabilities expires. Data processed based on the data subject's consent is retained until that person withdraws this consent.

What rights do individuals have regarding the data we process?
Individuals whose data we process have the following rights:
Right of access. The right to know what personal data is being processed, the purpose for which it is processed, its disclosure to other parties, the right to obtain a copy, and the expected retention period. Right
to rectification. The right to have inaccurate data corrected.
Right to erasure. The right to request the erasure of data when, among other reasons, it is no longer necessary for the purposes for which it was collected and justified the processing.
Right to restriction of processing. In certain circumstances, there is a right to request the restriction of data processing: the data will no longer be processed and will only be retained for the exercise or defense of legal claims. Right
to data portability. The right to obtain personal data in a commonly used, machine-readable format and transmit it to another data controller if the data subject so decides.
Right to object to processing. On grounds relating to their particular situation, an individual may ask us to stop processing their data if it could cause them harm.

How can you exercise or defend your rights?
The rights listed above can be exercised by sending a written request to ZANOTELLI, SL at our postal address or by sending an email to info@fontclara.es, indicating "Personal Data Protection" in all cases. If you do not receive a satisfactory response when exercising your rights, you can file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) using the forms or other channels accessible from its website www.agpd.es.